Payment, Warranty, Shipping, and Return Policies

  1. How to Pay

    Currently we use the Paypal Shopping cart for online orders and Money Orders for offline orders.  We have found the Paypal cart system to the most reliable and secure system available.  You don't need a paypal account to use this cart, please click here for details.
     

  2. Warranty

    All MotoPak products are guaranteed for 2 years from the date of purchase against defects in the construction of the item (i.e.-seams, snaps, zippers etc).  Simply return the defective item to us for repair or exchange. 
     

  3. Shipping

    We ship all orders via UPS to the U.S. and by Post in Canada within 24 hours from when your payment is received.  The tracking number is automatically sent to the email address you provide in the shopping cart.
     

  4. Returns

    You have 30 days from the date of purchase to return an item that is unused, brand new condition.  Details of the reason to return must be provided to receive a return authorization number.